The Science Of A "Sorry" : “The Best Way to Apologize By Science” Ted Talk
Apologies are an important part of many relationships, but not everyone knows how to apologize well. It is important for people to learn how to apologize effectively in order to foster positive relationships. In the Ted Talk, “The Best Way to Apologize According to Science”, by Ruth Chang, she discusses the science behind apologies and how understanding the science can help us apologize well. Drawing on research in psychology, philosophy, and neuroscience, she provides practical advice on how to apologize effectively. By examining this talk, we can gain a deeper understanding of the science behind apologies, and learn how to apologize more effectively.
A recent Ted Talk revealed that the best way to apologize according to science is to show sincere regret, particularly with a facial expression that demonstrates it. An apology should also include an explanation of why the mistake was made, and a willingness to accept responsibility for the offence or mistake. Additionally, showing empathy towards the person who has been wronged can have a lasting effect and ensure the apology is accepted. Finally, following up on promises made in the apology and making steps to rectify the situation is key for showing sincere apology and trustworthiness.
Apologizing is an important part of communication and human interaction, as it can be used to express humility, understanding, and empathy. In a 2017 TED Talk, psychologist and philosopher apologizing Henna Inam explored how companies can use apology to repair relationships, become more trustworthy, and create a culture of understanding. Inam emphasizes that a corporate apology does not need to be perfect or all-encompassing to be effective; instead, a genuine expression of understanding and contrition is sufficient and can make a huge difference in fostering relationships. By understanding the power of apology, both in our daily life and corporate environment, we can begin to develop a more understanding and humane society.
A Ted Talk titled “The Anatomy of a Genuine Apology” provides an excellent explanation of the features that all sincere apologies should contain. It explains how four key components are essential for an apology to be meaningful and effective: acknowledgement, accountability, responsibility, and a request for forgiveness. Acknowledgement involves owning up to the offense and expressing regret for it. Accountability involves recognizing and accepting the impact of the offense and its consequences. Responsibility involves taking ownership of the mistake and providing assurance that it will not be repeated. Lastly, a request for forgiveness is required to fully repair the relationship. This Ted Talk is an excellent source of information to help understand when and how to apologize appropriately.
While it is true that some methods of apologizing are more effective than others, it does not mean that the unsuccessful methods of apologizing are bad ways to apologize. It is important to appreciate the context of the situation and the effort that was put into the apology. This means that any effort put into apologizing, regardless of how it is received, is a good way to apologize and can reflect the values of the individual.
From the Ted Talk, it is clear that apologising is an important and necessary part of maintaining relationships. Apologies work because they are a social cue that respect has been lost in the relationship and an attempt to regain it. The key to an effective apology is showing contrition, remorse and acceptance of responsibility. Apologies should also be targeted to specific people and events which facilitated the transgression. Additionally, the goal of an apology should not be to solely receive forgiveness, but to also restore respect. By understanding the factors that make apologies effective, people can ultimately maintain more positive relationships and move on from recurring conflicts.
